Patch Management Specialist

About Company:

Interspence Solutions (www.interspence.com) was established in August 2017 and is a company that provides IT consulting and support services within the manufacturing and process industry. Interspence has entered into a long-term contract with a Major US-based Oil & Gas company to provide skilled IT resources and services under the direction of their IT leadership team. The company is transforming its business through heavy investments in technology around real-time data capture, Big Data platforms, in-memory databases, analytical engines, and elastic search services. There is also a significant push towards mobility with business-critical applications already converted into mobile apps. DevOps is a major initiative that is transforming the way IT solutions are being delivered and managed. With this significant push within the IT space, there is an increasing need for skilled and talented resources. Towards this end, we are searching for talented and smart resources who wish to learn and grow their skills working with a company that is defining the art of the possible with the latest technology

Role Overview :

The Patch Management Specialist will be responsible for ensuring 100% patch compliance across all servers and workstations (Windows ONLY). This role involves managing the BigFix console for administration, coordinating patch deployments, and maintaining system security and performance.

Location : Remote (Preferred – Mumbai/Pune)

Time : 7 pm to 3 am OR 8 pm to 4 am

Work Hours : 5 days a week with a Saturday and Sunday of

key responsibilities :

• Patch Compliance: Ensure 100% patch compliance across all EOG servers and workstations (Windows ONLY).
• BigFix Console Management: Administer and manage the BigFix console to deploy patches and updates effectively.
• Coordination and Scheduling: Collaborate with various IT teams to schedule and coordinate patch deployments, minimizing system downtime.
• Issue Resolution: Address and resolve any issues arising from patch deployments and update failures.
• Documentation: Maintain and update patch management documentation, including deployment schedules, compliance reports, and issue logs.
• Reporting: Provide regular reports on patch management activities, system compliance, and performance metrics.
• Audits: Conduct regular audits of patch levels and system statuses to ensure ongoing compliance and security.

Key Requirements:

• Experience: Proven experience in patch management, particularly with Windows servers and workstations.
• Technical Skills: Proficiency in using patch management tools such as BigFix, SCCM, WSUS, or equivalent.
• Communication Skills: Excellent verbal and written communication skills to effectively coordinate with various teams and stakeholders.
• Problem-Solving: Strong analytical and problem-solving skills to address issues promptly and efficiently.
• Attention to Detail: High attention to detail to ensure accurate documentation and compliance reporting.
• Team Collaboration: Ability to work collaboratively within the RRT and other IT teams to achieve patch management goals.

Preferred Qualifications:

• Certifications: Relevant certifications in patch management, system administration, or IT security.
• Experience with BigFix: Specific experience in administering and managing the BigFix console.
• Shift Flexibility: Willingness to work in shifts, including rotational shifts if required.

This role is crucial for maintaining the security and efficiency of the organization’s IT infrastructure by ensuring that all systems are up-to-date and secure. If you have any further questions or need additional details, feel free to ask!