About Company:
Interspence Solutions (interspence.com) was established in August 2017 and is a company that provides IT consulting and support services within the manufacturing and process industry. Interspence has entered into a long-term contract with a Major US-based Oil & Gas company to provide skilled IT resources and services under the direction of their IT leadership team. The company is transforming its business through heavy investments in technology around real-time data capture, Big Data platforms, in-memory databases, analytical engines, and elastic search services. There is also a significant push towards mobility, with most of the applications being converted into mobile apps. The company is also looking to move towards Elastic Search soon. With this considerable push within the IT space, there is an increasing need for skilled and talented resources. Towards this end, we are searching for talented and smart resources who wish to learn and grow their skills working with a company that is defining the art of the possible with the latest technology
Position Location: Mumbai – Andheri (E).
Hours of operation: 2 shifts: 5:30 am to 1:30 pm /10:00 am to 06:00 pm
Job Description:
The IT Infrastructure Analyst is responsible for providing production support and working on assigned technical initiatives in an efficient/effective manner. This includes alerts being received through escalations from the monitoring team, through automated email alerts, and end-user escalations. The IT Infrastructure Analyst is expected to attend to all issues and either resolve them in a timely manner within the prescribed SLA (if doable) or escalate to Tier 3 for resolution. The IT Infrastructure Analyst will also have to liaison with other 3rd parties (hardware vendors, data center staff, product support, etc.) to coordinate the resolution of incidents and alerts.
Key accountabilities:
- Proactively deploy and maintain multiple virtual machines and containers to ensure 24x7x365 uptime.
- Maintain best practices on managing systems and services across all environments.
- Fault finding, analysis and of logging information for reporting of performance exceptions.
- Proactively monitoring system performance and capacity planning.
- Manage, coordinate, and implement software upgrades, patches, hot fixes.
- Create and modify scripts or applications to perform tasks.
- Collaborate with other teams and team members to effectively support and manage various systems.
Key Requirements:
Must have:
- 2-4 years’ experience in Windows/Linux administration and management.
- In depth knowledge of Linux (RedHat, CentOS).
- Good knowledge of Windows server.
- In depth knowledge of VMWare and Kubernetes.
- Experience in managing VMWare and Kubernetes environments including installation and upgrades.
- Solid knowledge of Active Directory, DNS, DHCP, LDAP and SNMP .
- Strong problem solving and communication skills.
- Good learner and able to pick up new technology quickly.
Good to have:
- Experience and familiarity with storage solutions.
- Experience and familiarity with automation tools
