Specialty services

24/7 IT Service Desk Support: Round the clock service efficiency

At Interspence, our IT Service Desk operates tirelessly, providing round-the-clock support to safeguard your digital assets.
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What we offer

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Quick response

Our IT support desk ensures rapid response times, resolving issues promptly to minimize downtime and keep your operations running smoothly.

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Efficient Ticket Management

When issues arise, our team is here to provide comprehensive support. We efficiently raise and resolve tickets and service requests within our incident management tool, ensuring that no issue goes unaddressed. We are committed to resolving it promptly and effectively.

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Level 1.5 trouble shooting

Our level 1.5 support tackles complex issues with precision, resolving alerts and mitigating risks to keep your systems secure and operational.

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Incident Resolution

We track every ticket till its resolution continuously coordinating between multiple resolver groups and the customer.

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Incident Resolution

With our expertise and experience, we excel in distinguishing genuine threats from false alarms, ensuring that your resources are focused where they matter most. We resolve alerts based on predefined use cases, resolving issues and mitigating risks to your organization.

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Customer Centric Approach

Our approach puts your needs first, delivering tailored solutions and prompt support to ensure your satisfaction and success.

Ready to transform challenges into opportunities? Explore our innovative solutions.

Why choose us

Business-Centric Approach: Driving Success

At Interspence, we pride ourselves on our business-focused approach, designed to align seamlessly with your organizational priorities. Our services are tailored around these priorities, ensuring that every aspect of our work contributes directly to your success.

Tailored Service Levels

We understand that every business has unique needs and goals. That’s why we customize our service levels to match your specific priorities. Our teams are meticulously trained to understand these priorities and deliver results that exceed your expectations.

Small, Agile Teams

We believe in the power of small, agile teams to tackle complex challenges effectively. Our teams consist of 10-12 resources focused on a particular problem, fostering better teamwork, and minimizing management overhead. This streamlined approach ensures that resources are utilized efficiently, and results are delivered promptly.

Skilled and Trained Resources

Our success depends on the expertise of our resources. That’s why we invest in skilled and trained professionals who are provided with comprehensive training on the subject matter before deployment. With a focus on continuous learning and development, our teams stay ahead of the curve and deliver exceptional results consistently.

Strong Management Focus

At the heart of our approach is a strong management focus and engagement. We take total ownership of our work, ensuring that every project is executed with precision and attention to detail. Our commitment to customer satisfaction drives us to go above and beyond to meet and exceed your expectations.  

Business-Centric Approach: Driving Success

At Interspense, we pride ourselves on our business-focused approach, designed to align seamlessly with your organizational priorities. Our services are tailored around these priorities, ensuring that every aspect of our work contributes directly to your success.

Tailored Service Levels

We understand that every business has unique needs and goals. That’s why we customize our service levels to match your specific priorities. Our teams are meticulously trained to understand these priorities and deliver results that exceed your expectations.

Small, Agile Teams

We believe in the power of small, agile teams to tackle complex challenges effectively. Our teams consist of 10-12 resources focused on a particular problem, fostering better teamwork, and minimizing management overhead. This streamlined approach ensures that resources are utilized efficiently, and results are delivered promptly.

Skilled and Trained Resources

Our success depends on the expertise of our resources. That’s why we invest in skilled and trained professionals who are provided with comprehensive training on the subject matter before deployment. With a focus on continuous learning and development, our teams stay ahead of the curve and deliver exceptional results consistently.

Strong Management Focus

At the heart of our approach is a strong management focus and engagement. We take total ownership of our work, ensuring that every project is executed with precision and attention to detail. Our commitment to customer satisfaction drives us to go above and beyond to meet and exceed your expectations.  
“Business-Centric Approach: Driving Success." At Interspense, we pride ourselves on our business-focused approach, designed to align seamlessly with your organizational priorities. Our services are tailored around these priorities, ensuring that every aspect of our work contributes directly to your success.

“Business-Centric Approach: Driving Success."

At Interspense, we pride ourselves on our business-focused approach, designed to align seamlessly with your organizational priorities. Our services are tailored around these priorities, ensuring that every aspect of our work contributes directly to your success.

“Tailored Service Levels" We understand that every business has unique needs and goals. That's why we customize our service levels to match your specific priorities. Our teams are meticulously trained to understand these priorities and deliver results that exceed your expectations.

“Tailored Service Levels"

We understand that every business has unique needs and goals. That's why we customize our service levels to match your specific priorities. Our teams are meticulously trained to understand these priorities and deliver results that exceed your expectations.

"Small, Agile Teams" We believe in the power of small, agile teams to tackle complex challenges effectively. Our teams consist of 10-12 resources focused on a particular problem, fostering better teamwork, and minimizing management overhead. This streamlined approach ensures that resources are utilized efficiently, and results are delivered promptly.

"Small, Agile Teams"

We believe in the power of small, agile teams to tackle complex challenges effectively. Our teams consist of 10-12 resources focused on a particular problem, fostering better teamwork, and minimizing management overhead. This streamlined approach ensures that resources are utilized efficiently, and results are delivered promptly.

"Skilled and Trained Resources" Our success depends on the expertise of our resources. That's why we invest in skilled and trained professionals who are provided with comprehensive training on the subject matter before deployment. With a focus on continuous learning and development, our teams stay ahead of the curve and deliver exceptional results consistently.

"Skilled and Trained Resources"

Our success depends on the expertise of our resources. That's why we invest in skilled and trained professionals who are provided with comprehensive training on the subject matter before deployment. With a focus on continuous learning and development, our teams stay ahead of the curve and deliver exceptional results consistently.

"Strong Management Focus" At the heart of our approach is a strong management focus and engagement. We take total ownership of our work, ensuring that every project is executed with precision and attention to detail. Our commitment to customer satisfaction drives us to go above and beyond to meet and exceed your expectations.

"Strong Management Focus"

At the heart of our approach is a strong management focus and engagement. We take total ownership of our work, ensuring that every project is executed with precision and attention to detail. Our commitment to customer satisfaction drives us to go above and beyond to meet and exceed your expectations.

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9 reasons to partner with us

Need For Support?
  • check Over 30 years experience
  • check Flexible Commercial Models
  • check Superior customer service
  • check Innovative and Creative
  • check Accelerate your time to work
  • check We will be honest and fair
  • Good Business Planning
  • Client-Centric Solutions
  • Highest Success Rates
Read Less Click here to see all reasons

1

24/7 Surveillance for Critical Insights

We understand the critical nature of real-time data in the Oil & Gas industry. Our dedicated team ensures that your data is under constant surveillance, providing you with the crucial insights you need to make informed decisions.

2

Maintaining Data Accuracy

Data integrity is paramount, which is why we regularly update data validation templates at defined intervals. This proactive approach ensures that your data remains accurate and reliable, empowering you to trust the information at your fingertips.

3

Swift Incident Resolution

In the event of errors or incidents, our team springs into action. We swiftly raise tickets within our helpdesk tool and resolve level 1 incidents promptly, minimizing any potential disruptions to your operations.

4

Efficient Incident Communication
and Tracking

Communication is key, especially when dealing with incidents. We ensure seamless coordination by communicating incidents to Tier 3 teams and field support as necessary. Each incident is meticulously tracked until closure, providing you with full visibility and peace of mind.

5

Rig Movement Surveillance

We understand the significance of rig movements and schedules in the Oil & Gas industry. That’s why we keep a keen eye on rig movements, ensuring that operations run smoothly without any hiccups.

24/7 Surveillance for Critical Insights

We understand the critical nature of real-time data in the Oil & Gas industry. Our dedicated team ensures that your data is under constant surveillance, providing you with the crucial insights you need to make informed decisions.

Maintaining Data Accuracy

Data integrity is paramount, which is why we regularly update data validation templates at defined intervals. This proactive approach ensures that your data remains accurate and reliable, empowering you to trust the information at your fingertips.

Swift Incident Resolution

In the event of errors or incidents, our team springs into action. We swiftly raise tickets within our helpdesk tool and resolve level 1 incidents promptly, minimizing any potential disruptions to your operations.

Efficient Incident Communication
and Tracking

Communication is key, especially when dealing with incidents. We ensure seamless coordination by communicating incidents to Tier 3 teams and field support as necessary. Each incident is meticulously tracked until closure, providing you with full visibility and peace of mind.

Rig Movement Surveillance

We understand the significance of rig movements and schedules in the Oil & Gas industry. That's why we keep a keen eye on rig movements, ensuring that operations run smoothly without any hiccups.

Need help? Talk to

An Expert

Connect with an experienced LadiLab Co.LTD to review your solutions options, either on the phone or at your office.

Find out moreNeed For Support: 0712 610 33181

Trusted by over 5000+ companies worldwide. Join them now and grow your business.

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Number of employees in core business.
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We have undertaken almost 650 projects.
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New projects totaling $25 billion.

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